{"id":13523,"date":"2025-07-24T19:54:00","date_gmt":"2025-07-24T17:54:00","guid":{"rendered":"https:\/\/www.sensors-components.endress.com\/?page_id=13523"},"modified":"2025-07-31T15:20:05","modified_gmt":"2025-07-31T13:20:05","slug":"returns","status":"publish","type":"page","link":"https:\/\/www.sensors-components.endress.com\/en\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"<div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-0  el_before_av_textblock  avia-builder-el-first   container_wrap fullsize'  ><div  class='avia-slideshow av-l81m5hee-99c4c50a07c9e8775ad843d686c9f9d4 avia-slideshow-featured av_slideshow_full avia-slide-slider av-slideshow-ui av-control-default av-slideshow-manual av-loop-once av-loop-manual-endless av-default-height-applied   avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 26.666666666667%;'><li  class='avia-slideshow-slide av-l81m5hee-99c4c50a07c9e8775ad843d686c9f9d4__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-10843 avia-img-lazy-loading-not-10843\"  src=\"https:\/\/www.sensors-components.endress.com\/wp-content\/uploads\/2022\/09\/header-kontakt-1500x400.jpg\" width=\"1500\" height=\"400\" title='header-kontakt' alt=''  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div id='after_full_slider_1'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-13523'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jrg0qb3o-67020f7d3c624fe7a16b68dfa6a69fc9\">\n#top .av_textblock_section.av-jrg0qb3o-67020f7d3c624fe7a16b68dfa6a69fc9 .avia_textblock{\ncolor:#007ca9;\n}\n<\/style>\n<section  class='av_textblock_section av-jrg0qb3o-67020f7d3c624fe7a16b68dfa6a69fc9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h1 style=\"color: #000;\">Returns<\/h1>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jr9a79rh-f624402cffa53ad0ac904a945e0088c5\">\n#top .hr.hr-invisible.av-jr9a79rh-f624402cffa53ad0ac904a945e0088c5{\nheight:40px;\n}\n<\/style>\n<div  class='hr av-jr9a79rh-f624402cffa53ad0ac904a945e0088c5 hr-invisible  avia-builder-el-2  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-js60nr04-7656a558a11c1e008ae4196aa116886a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 class=\"h h5\" style=\"text-align: center;\"><strong>Please register a return with us<\/strong>.<\/h3>\n<p>The return guide outlines the process for returning your item to us and includes the declaration of decontamination form that must be completed.<\/p>\n<p><a href=\"https:\/\/www.sensors-components.endress.com\/wp-content\/uploads\/2024\/09\/Guide-for-returns_Sensors-Components.pdf\">Return Guide for Endress+Hauser Sensors&amp;Components Products<\/a><\/p>\n<p>Please understand that, for safety reasons, we cannot open incoming returns without a completed decontamination declaration.<\/p>\n<p style=\"text-align: center;\"><strong>Endress+Hauser SE +Co. KG<\/strong><\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-27139-8902d3861f19d7276a928c25a99c5146\">\n.flex_column.av-27139-8902d3861f19d7276a928c25a99c5146{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-27139-8902d3861f19d7276a928c25a99c5146 av_one_third  avia-builder-el-4  el_after_av_textblock  el_before_av_one_third  first flex_column_div av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jr1o9y8v-0b546ee3fbca1c3dcf6db440765e9737\">\n#top .av_textblock_section.av-jr1o9y8v-0b546ee3fbca1c3dcf6db440765e9737 .avia_textblock{\nfont-size:18px;\n}\n<\/style>\n<section  class='av_textblock_section av-jr1o9y8v-0b546ee3fbca1c3dcf6db440765e9737 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 class=\"h h5\" style=\"text-align: center;\"><\/h3>\n<p style=\"text-align: center;\"><span class=\"break\">2340 Endress Place<br \/>\n<\/span><span class=\"break\">Greenwood<br \/>\n<\/span><span class=\"break\">Indiana 46143, USA<br \/>\n<\/span><\/p>\n<p style=\"text-align: center;\"><strong>Tel.:\u00a0+1 317 535 2774<\/strong><\/p>\n<\/div><\/section><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-g0qj1-500cbf55e76ae99c3b6d9aefe3175579\">\n.flex_column.av-g0qj1-500cbf55e76ae99c3b6d9aefe3175579{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-g0qj1-500cbf55e76ae99c3b6d9aefe3175579 av_one_third  avia-builder-el-6  el_after_av_one_third  el_before_av_one_third  flex_column_div av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jr0rcjrd-e38366da64a3c515f1326e34ce619855\">\n#top .av_textblock_section.av-jr0rcjrd-e38366da64a3c515f1326e34ce619855 .avia_textblock{\nfont-size:18px;\n}\n<\/style>\n<section  class='av_textblock_section av-jr0rcjrd-e38366da64a3c515f1326e34ce619855 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\"><span class=\"break\">Sensors &amp; Components<br \/>\n<\/span><span class=\"break\">Hauptstrasse 1<br \/>\n<\/span><span class=\"break\">79689 Maulburg, Germany<br \/>\n<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: bold;\">Phone: +49 7622 28 2147<br \/>\n<\/span><\/p>\n<\/div><\/section><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-brqt9-8bfddf7d1dff338861807a81a52b92fb\">\n.flex_column.av-brqt9-8bfddf7d1dff338861807a81a52b92fb{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-brqt9-8bfddf7d1dff338861807a81a52b92fb av_one_third  avia-builder-el-8  el_after_av_one_third  el_before_av_hr  flex_column_div av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jr0rcjrd-2-89ec84f1bc8cb59029aba6d3cbd05acd\">\n#top .av_textblock_section.av-jr0rcjrd-2-89ec84f1bc8cb59029aba6d3cbd05acd .avia_textblock{\nfont-size:18px;\n}\n<\/style>\n<section  class='av_textblock_section av-jr0rcjrd-2-89ec84f1bc8cb59029aba6d3cbd05acd '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 class=\"h h5\" style=\"text-align: center;\"><\/h3>\n<p style=\"text-align: center;\"><span class=\"break\">Singapore Industrial Park (SIP)<br \/>\n<\/span><span class=\"break\">Su Hong Zhong Road, No. 491<br \/>\n<\/span><span class=\"break\">215021 Suzhou, P.R. China<br \/>\n<\/span><\/p>\n<p style=\"text-align: center;\"><strong>Phone: +86 512 62584226<\/strong><\/p>\n<\/div><\/section><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jsahq8ro-37035a0eb08f49023180dd0a2a3a4405\">\n#top .hr.hr-invisible.av-jsahq8ro-37035a0eb08f49023180dd0a2a3a4405{\nheight:40px;\n}\n<\/style>\n<div  class='hr av-jsahq8ro-37035a0eb08f49023180dd0a2a3a4405 hr-invisible  avia-builder-el-10  el_after_av_one_third  el_before_av_one_full '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-al7y5-d5817fc8fcc5c170b779f94ed7d4a3fe\">\n.flex_column.av-al7y5-d5817fc8fcc5c170b779f94ed7d4a3fe{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-al7y5-d5817fc8fcc5c170b779f94ed7d4a3fe av_one_full  avia-builder-el-11  el_after_av_hr  el_before_av_hr  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-jsahs77f-5df7c858ceb766d658c6342fca4d4336 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span class=\"tlid-translation translation\" lang=\"en\"><span class=\"\" title=\"\">If you have any questions, feel free to contact the Sensors &amp; Components team via <a href=\"mailto:sensors-components.ehlp@endress.com\">email<\/a>.<\/span><\/span><\/p>\n<\/div><\/section><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jr9a8smf-5ce7f3b2f7bcee7352a54060412a01f3\">\n#top .hr.hr-invisible.av-jr9a8smf-5ce7f3b2f7bcee7352a54060412a01f3{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-jr9a8smf-5ce7f3b2f7bcee7352a54060412a01f3 hr-invisible  avia-builder-el-13  el_after_av_one_full  el_before_av_section  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2exp3x-bb9faee456f75051b2e1cf6c2803e987\">\n.avia-section.av-2exp3x-bb9faee456f75051b2e1cf6c2803e987{\nbackground-color:#c3ced5;\nbackground-image:unset;\n}\n.avia-section.av-2exp3x-bb9faee456f75051b2e1cf6c2803e987 .av-section-color-overlay{\nopacity:0.5;\nbackground-color:#ffffff;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-2exp3x-bb9faee456f75051b2e1cf6c2803e987 main_color avia-section-default avia-no-border-styling  avia-builder-el-14  el_after_av_hr  avia-builder-el-last  avia-bg-style-parallax av-section-color-overlay-active av-minimum-height av-minimum-height-100 av-height-100  container_wrap fullsize'   data-av_minimum_height_pc='100' data-av_min_height_opt='100'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-13523'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-28t5al-671b1c997b829b681f97a6ee99bed791\">\n.flex_column.av-28t5al-671b1c997b829b681f97a6ee99bed791{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-28t5al-671b1c997b829b681f97a6ee99bed791 av_one_third  avia-builder-el-15  el_before_av_two_third  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-23zffp-644215abb70d03a10aafaad67c522cef '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Contact us<\/h2>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-1usjed-a136454bb50e0ac71c9eb11dfd939623 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span class=\"tlid-translation translation\" lang=\"en\"><span title=\"\">Our experts are happy to answer your personal questions.<\/span> <span title=\"\">Or make an appointment with us.<\/span> <span class=\"\" title=\"\">We publish selected questions and answers without naming them on this homepage.<\/span><\/span><\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-645a5-4f57040c6d3464b15935b7561401ce81\">\n.flex_column.av-645a5-4f57040c6d3464b15935b7561401ce81{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-645a5-4f57040c6d3464b15935b7561401ce81 av_two_third  avia-builder-el-18  el_after_av_one_third  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><form 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first_form  form_element form_fullwidth' id='element_avia_7_1'><input  name=\"avia_7_1\" class=\"input_checkbox \" type=\"checkbox\" id=\"avia_7_1\" value=\"true\"\/><label class=\"input_checkbox_label\" for=\"avia_7_1\">Please contact me<\/label><\/p><p class=\"hidden\"><input type=\"text\" name=\"avia_8_1\" class=\"hidden \" id=\"avia_8_1\" value=\"\" \/><\/p><p class='   form_element form_fullwidth av-last-visible-form-element' id='element_avia_9_1'><span class='value_verifier_label'>5 + 3 = ?<\/span><input name=\"avia_9_1_verifier\" type=\"hidden\" id=\"avia_9_1_verifier\" value=\"485475378\"\/><label for=\"avia_9_1\">Please prove that you are human by solving the equation <abbr class=\"required\" title=\"required\">*<\/abbr><\/label><input name=\"avia_9_1\" class=\"text_input captcha\" type=\"text\" id=\"avia_9_1\" value=\"\"\/><\/p><p class=' av_form_privacy_check av_contact_privacy_check first_form  form_element form_fullwidth' id='element_avia_10_1'><input  name=\"avia_10_1\" class=\"input_checkbox is_empty\" type=\"checkbox\" id=\"avia_10_1\" value=\"true\"\/><label class=\"input_checkbox_label\" for=\"avia_10_1\">I agree to the terms set out in the Privacy Policy. <abbr class=\"required\" title=\"required\">*<\/abbr><\/label><\/p><p class=\"form_element \"><input type=\"hidden\" value=\"1\" name=\"avia_generated_form1\" \/><input type=\"submit\" value=\"Submit\" class=\"button\"  data-sending-label=\"Sending\"\/><\/p><\/fieldset><\/form><div id=\"ajaxresponse_1\" class=\"ajaxresponse ajaxresponse_1 hidden\"><\/div><\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-13523","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ 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